We accept returns according to our return policy: -A return must be submitted within 30 days of purchase. We will not be able to accept returns once the return window has passed. -We offer completely free returns for any damaged items - We offer completely free returns for orders that are refunded to store credit -If you’d like a refund to your original payment method, you’ll be refunded minus the return shipping costs -Unfortunately, we can’t offer returns on international (outside the USA) orders. -Gift cards are not refundable except where provided under the law of your state. (But they're just like cash to spend exclusively at Woodpeckers!)